Shipping & Returns

How much does standard shipping cost?

Standard shipping via UPS Ground is free on all domestic orders. However, on all orders, you will be responsible for the payment of all sales and use taxes. 


  • High-value orders (over $500.00 are sent by UPS Ground shipping and require a signature upon delivery.


  • Sammi will try to accommodate your specific requirements for shipping other than UPS Ground but you will be obligated to pay any upcharges.


  • International orders are not eligible for free shipping. You also will be responsible for the payment of all VAT, tariffs, and other charges. You can learn more about international shipping by contacting us at or calling us at +1 203 684-3131.

What is your return and refund policy?

Your Sammi Pillow is covered by a 2-year limited product warranty against defects in materials or workmanship from the date of purchase. CLICK HERE to see the limited product warranty details. Shipping on all orders is non-refundable.






203) 684-3131


5 Science Park,

New Haven, CT 06511

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